The effort to navigate billing was more than expected
I found the billing and payments section to be surprisingly hard to navigate. I was expecting a pretty straightforward process when I signed up, but it took me quite a bit of digging to find where to manage my invoices and payment details. The onboarding flow was a bit confusing because the instructions weren't clear about where exactly the billing portal was. A minor reservation is that the automatic updates sometimes changed the interface without warning, which often added to my frustration since I had to relearn the steps. Overall, the experience felt cumbersome, and I definitely did not find it as simple as the training suggested it would be. I wanted to focus on using the calling tools and database, but kept getting stuck trying to understand my invoicing. If I were to sign up again, I would hope for a more streamlined payment interface that doesn’t require so much effort to get started and manage later.