The effort to get rolling was more than I expected
Looking back, I remember the effort it took to get everything fully operational with the software and tools. The signup went fine, but the onboarding and training required me to really pay attention and practice a lot, especially with the dialer and the database. It wasn’t exactly instant to get comfortable; the calling tools took some time before I could confidently use them without glitches. The automatic updates helped keep things current, so that was useful. Telephonic support was responsive overall, but I had to keep following up a couple of times when there were issues, which added to the time involved. I wouldn’t say it was effortless, but I was glad to persevere through the initial phase. If I were to start again today, I’d be more prepared for the learning curve it demanded. It wasn’t just a plug-and-play software; it needed consistent effort and attention during the start. That effort made me value the software more once I was fully set up and actually using it efficiently.