4 out of 54 of 5Verified purchaseSupport and communication
The effort to get quick responses
I found the support team quite responsive overall, which was important as I was setting up the calling tools and needed clarity on a few features. It took some effort to reach the right person on the phone, so the initial wait was a bit longer than expected. However, once connected, they were patient and explained how the database could be accessed efficiently. The automatic updates also helped by reducing back-and-forth emails. I wish the initial hold times were shorter, but considering the complexity of my setup, their thoughtful attention made a noticeable difference.