The effort needed wasn't too bad
Having used some other remote workflow training programs before, I found this one quite manageable overall. The onboarding process was straightforward, though it took a bit longer than I expected to get fully comfortable with all the features, especially the calling tools and dialer integration. The database feature was clearly explained, which helped integrate it into my workflow without much fuss. The training sessions felt concise, and the regular automatic updates meant I didn’t have to worry about missing new features. That said, I did have to revisit some training modules more than once to really feel confident. Signing up and handling invoicing were quite smooth, with clear communication about payment steps. Telephonic support was friendly and responsive, though sometimes I found the answers a bit general rather than tailored. Overall, while it wasn't the fastest onboarding I've experienced, it was effective enough to get me working comfortably with the software relatively quickly. The system felt well-designed to support someone transitioning from older tools, although a bit more initial guidance on advanced dialer settings might have saved me some early confusion. Still, I appreciate the thoughtful way the training material was laid out and the steady improvements from updates during my first week of use.