the effort it took was more than I hoped for
I’ve dealt with similar sales processes before, so I expected some back and forth, but this one was a bit draining. The sign-up was straightforward enough, but I spent quite a bit of time clarifying invoice details and payment options. I’m not sure if I’ll need to ask for help next time because some information was well explained, while other parts left me wondering. There was decent guidance on how the software works and the database, but the calling tools and dialer setup felt a bit confusing initially. Telephonic support was available but sometimes slow to respond. Overall, the onboarding wasn't seamless but not completely off either. I suppose if I purchase similar training or software in the future, I might have to brace myself for some repeat explanations. The automatic updates seem useful, but I’m still adjusting to how they affect my workflow. So yeah, a mixed bag for me. Sometimes it felt like I had to put in a lot of effort just to get some clarity while other times the process was smooth enough to keep me going.