The effort it took to find what I needed was more than I expected
At first, I approached the site looking for software suitable for managing remote workflows efficiently. Honestly, the sales and pre-purchase info was a bit thin, leaving me searching deeper for details. Finding clear explanations about the onboarding process and features like the dialer or database took some digging. When I did find the information, it was somewhat helpful, and I appreciated the telephonic support when I had questions, though I found myself waiting longer than anticipated. The sign-up and payment were straightforward enough, which was a relief after my search. Training modules were referenced but not very prominently, so I had to ask for more details. The software itself looked promising, but the lack of easily accessible details on features made it feel like a bigger effort than expected to get started. I would say that for someone who's already familiar with this kind of tool, the process might be smoother, but for a newbie, it’s quite a bit of work. There was one positive — automatic updates meant I didn’t have to worry about manual upgrades, which saved some hassle during the week.