The effort it demanded every day was exhausting
Using the WFHI software day to day was more draining than I expected. While the initial setup was fairly straightforward, the real challenge began maintaining and navigating the daily workflows. The system occasionally lagged or would unpredictably freeze, which made calling through the dialer frustrating. I found myself needing to restart sessions often, which cut into valuable work time. The database integration was decent enough, but inconsistent updates sometimes caused confusion, especially when new features appeared without clear guidance on using them. Calling the telephonic support for help was an ordeal itself; long waits and repetitive explanations tried my patience seriously. I will admit the one positive was the billing transparency—at least invoicing was clear and handled smoothly right from sign-up to monthly payments. But beyond that, the lack of seamless communication and a smoother interface hurt its usability a lot. So overall, while I appreciate the core ideas behind WFHI, the daily operational hassles and slow support drained the enthusiasm I initially had. There's potential here, but in current form, it felt more of a burden than a help every workday.