The dialing tool was okay, rest not impressed
I initially thought the sales process promised an easy setup, but day to day usage painted a different picture. The software looked decent and the dialer function actually worked well without much lag, which I appreciated. The calling tool had clear interface and made reaching contacts straightforward, something that stood out positively. However, the database feature was cumbersome and didn’t integrate as smoothly as expected with my existing workflow. Updates were frequent but often disrupted usage rather than improved it. Telephonic support was available but their responses sometimes lacked depth and didn’t resolve my issues quickly. The onboarding and training felt a bit rushed and didn’t prepare me fully for handling routine operations on my own. Invoicing and payment processing were standard without any major issues, at least on the surface. With the good points, I could still see potential, but honestly, the hassle in everyday tasks overshadowed these positives. For me, the software's value was mixed but the dialer still remained a helpful tool amidst the other frustrations.