The database was definitely the one letdown
I switched to this software hoping for a smoother experience compared to what I used before. Unfortunately, the database feature didn't perform as expected at all. Previous tools had more intuitive search and filtering options, but here it felt clunky and often slowed down when handling even moderate data loads. The sign-up and payment flow were straightforward, but once inside, getting the system to work as needed was frustrating. Onboarding was quick but shallow; I didn’t feel supported since the telephonic assistance didn’t resolve my queries about the database. Automatic updates seemed to introduce bugs rather than improvements, which was disappointing. I tried the calling tools, but the dialer faced repeated connection issues that disrupted workflow across the week. Overall, compared to my earlier platform, this felt more like a step backward. The interface seemed less polished, and I ended up wasting time troubleshooting problems instead of focusing on my tasks. I had hoped for a better integration and smoother access, but it didn’t happen here. Given this experience, I can’t say I would recommend it or continue with the software myself.