The database feature was the only steady point
I have been using the WFHI software for several weeks now and, to be honest, my experience has mostly been disappointing. The sign-up process was straightforward at first, but once I started to rely on the calling tools daily, I faced repeated glitches that made the workflow frustrating. The dialer frequently dropped calls randomly, which disrupted my schedule and left me spending more time fixing issues than actually working. Onboard training materials were hard to follow with unclear wording, making it difficult to adapt quickly. However, I must concede that the database feature stood out as quite reliable and did fit well with my workflow. While automatic updates promised improvements, they often brought inconsistencies that required me to relearn functionalities. Also, telephonic support was slow in responding and did not always provide helpful guidance. Overall, I expected more stability day to day, but what kept me afloat was the well-designed database that at least did not fail me during extended use.