The database feature was the one part that stood out
When I first started using the WFHI software, I expected a more guided onboarding process, but it felt like I had to figure out a lot on my own. The initial sign-up was straightforward enough, and the payment process didn't cause any trouble, but once inside, navigating the tools wasn’t entirely intuitive. The calling dialer worked well and was generally reliable, which was a relief given the other uncertainties. However, setting up the database feature took me longer than anticipated because the instructions weren't very detailed, so I had to experiment a bit before it clicked. I appreciated the automatic updates happening quietly in the background, though, which made me feel the software was kept reasonably current. Support was reachable but sometimes slow to respond, which added to the waiting time when I was stuck. Overall, some aspects like the database and dialer impressed me with their functionality, but the onboarding and support processes could definitely be streamlined better. So, it was a mixed bag where I learned some things quickly, but other parts required more effort and patience than I expected at the start.