the click moment, or rather the slow crawl
I was honestly hoping the support would help me get started quickly, but it felt like I was stuck in some loop. Initially, I thought the telephonic help would clear my doubts fast, but waiting on calls and the back-and-forth emails made the whole onboarding a bit frustrating. At one point, I even wondered if I was missing something obvious or if there was a step not explained well enough. Despite that, I will admit the automatic updates were smooth, so I guess that part was fine. But overall, the delay in understanding the calling tools really made me question whether I wanted to continue using the platform. The database and dialer features looked promising during the demo, but getting to that stage felt like a long trek. The invoicing process was straightforward though, which I appreciated. In retrospect, the whole experience was more of a slow realization than a clear "Aha" Moment, and I am still unsure if this will meet my needs in the future.