The click came halfway through onboarding
When I started the WFHI training and onboarding, I found myself stuck on some parts that weren’t clearly explained, especially the setup of the calling tools and database integration. A lot was left for me to figure out independently, which slowed down my initial use. However, around the middle of the training modules, things began to make more sense. The moment it clicked was when I understood how automatic updates would reflect in the software without needing manual input. From then on, the rest of the onboarding was fairly smooth, although I wished there had been more detailed guidance upfront to prevent some of the confusion. The invoicing and payment processes were clearly laid out, which I appreciated, but the initial learning curve was just steeper than I expected. Overall, it was a mixed experience with a definite breakthrough point halfway through the process.