The Clarity of the Sessions
During my experience with the WFHI training and onboarding process, I found a mix of clarity and confusion. The initial training modules provided a solid overview of the software, which was helpful. However, as I delved deeper into specific functions, such as the database and calling tools, some explanations felt a bit rushed or overly technical. One notable standout was the session focused on navigating the dashboard. They broke it down well, with clear visuals and practical examples. Yet, when it came to the telephonic support, I was left with a few unanswered questions. I wish they had spent more time on common troubleshooting issues. Overall, while I grasped the basics quite well, the journey felt a bit uneven. Some parts were incredibly informative, reinforcing my understanding, while others introduced uncertainties that lingered.