The Clarity of Support Was Not Kya Expect Kiya Tha
Maine socha tha support thoda clearly explain karega sab cheezein, par mujhe thoda mixed feel hua. Wo jab database feature ki baat karte hain, toh kuch terms mere liye thode technical lage, jo mujhe samajh nahi aaye the. Lekin dialer aur calling tools ke bare mein jab poocha, toh wo simple bhaasha mein bata diye, which was achha. Training mein bhi kuch parts tedious the aur clarity kam thi. Payment aur invoicing ka process thoda smooth tha, par automatic updates sab jagah clearly show nahi karte the. Jo telephonic support tha, wo time pe mil gaya tha, but instructions clear nahi diye jaise main expect kar raha tha. Mujhe yeh baat thodi surprising lagi kyunki maine socha tha wo zyada helpful honge. Overall, support meri expectations se thoda kam clear tha, par some aspects chal gaye. Kabhi kabhi confuse hona bhi pada kyunki sab kuch asaani se samjhana zaroori hota hai, especially jab naye hote hain.