the call support was okay

I really didnt find the telephonic support fitting well with my actual working hours, which was the biggest issue for me. The team was helpful enough whenever I did manage to reach them early in the day, which is the one bright spot I can clearly say. Calls often went unanswered or delayed during late or irregular hours when I was actually working, which was frustrating. I understand that remote workflows can be tricky to cover around the clock, but this mismatch with my schedule made using the support a challenge. The software and other features were mostly fine but this support timing thing held me back a lot.