the bit where i thought oh this works... and then it kinda didn’t
So I started with wfhi thinking I’d just follow the steps one by one. The training was all there, but I found the order a bit weird. They had me do some stuff before I really needed to, like messing around with the database before even fully understanding the dialer. This kind of threw me off, coz I got stuck early on and it took a while before I figured out what to do next. The support folks were helpful when I called, but sometimes they gave answers that felt out of sync with what I was trying to do, so I had to keep explaining myself, which was annoying. On the plus side, after a couple of tries and some back and forth, the moment it clicked was when I realized how to use the automatic updates to keep my tools in check without extra hassle. That made things smoother. Overall, it was a mixed bag for me because the order of steps could have been smarter, but once past that, it got easier. Just wish some things came in a better sequence.