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WFHI review

the bit about waiting really stood out to me

3 out of 53 of 5Verified customerSales and pre-purchase

the bit about waiting really stood out to me

So after signing up I thought things would move quickly but it was a bit mixed. The initial invoicing and payment process went smoothly and I was able to start the onboarding and training without any issue. However the time taken for the automatic updates to install was longer than I expected, which was a little inconvenient for my schedule. On the plus side, the software’s calling tools and dialer worked pretty well during the week and didn’t give me many problems. The database feature also seemed promising and fit into my routine nicely. The telephonic support was alright but not something I needed often after initial setup. I guess the biggest difference was the speed — while the sign-up and invoicing were quick, the waiting for updates dragged out the process more than I liked. I’m neutral on whether I’d use the system again because the calling tools were good but the update delays could be frustrating for some users. Overall, it was okay but not consistently smooth or rushed.

Purnima BhallaNagaland, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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