The billing process felt a bit like a loop, reminds me of auto-repeat
So, thinking back on the billing and payment experience, I have to say it was kinda mixed for me. Initially, finding the invoice in the software dashboard was a bit tricky, so I had to ask for help twice before getting the right info. The telephonic support was patient, but I did wait on the line during one call, which wasn’t fun. On the plus side, once I got past that, the automatic updates kept the payment section pretty much current, so I didn’t have to hunt for new bills manually. I ended up going in circles at times though because some steps seemed repetitive, but I guess that's because the system wants to double-check payments. Honestly, the back and forth had me feeling like I was on an endless replay sometimes. So, in one sense, it was slow and repetitive, but the automation does make up for that. All in all, a mixed bag that felt more like a cycle than a straight path.