the billing folks responded pretty fast, all said and done
I was a bit wary about signing up because sometimes billing teams take forever to answer here but with wfhi the folks were surprisingly quick to get back. The whole process from sign-up to invoice was pretty smooth and their explanations about the payment methods felt easy enough to follow. I also liked that they had a clear way to update your payment info right on the portal without too many back and forth emails. One thing though was when I had a question about the recurring invoice timing, the answer wasn’t super detailed. Still, overall they were chill and didn’t pressure, which made the billing side less stressful than imagined. I think for anyone just getting started, this will not be something to stress about too much since they’re fairly responsive and polite.