That one glitch fix stood out big time
I wasn’t totally sure what to expect, and honestly, things went a bit sideways during sign-up for me. The software froze one time and I thought, oh no, here we go. But instead of leaving me hanging, the support team stepped in pretty fast and didn’t just send generic replies but actually fixed the issue. That was the part I really noticed because during onboarding, you want everything smooth, right? It honestly circled back to being about trust, because when it felt like things might fall apart I saw how seriously they took me as a customer. The training also felt pretty decent, though I was juggling a whole lot so I didn’t get through every module immediately. Invoicing was clear and smooth, no surprises. So yeah, the standout was definitely how they handled that glitch mid-onboarding — I appreciated that way more than I expected I would.