Having gone through the training and onboarding sessions, I felt a mixed sense of confidence by the

Having gone through the training and onboarding sessions, I felt a mixed sense of confidence by the

Having gone through the training and onboarding sessions, I felt a mixed sense of confidence by the end. Initially, the modules were clear enough, and I began to understand the basics of the dialer and database features. However, as the training progressed, I hit a wall where some of the material became less intuitive. Certain workflow aspects didn't quite align with the way I prefer to work, and the instructions weren't always specific enough to clear up my doubts. I called support a few times but still found some gaps in my understanding. There was a moment when I thought everything had clicked—mainly when I managed to set up my own calling list—but that feeling was short-lived as more complex tasks came up. So, while there was progress, I’m still unsure how fully ready I am to use the software in more demanding scenarios.