That moment when the software just refused to work smoothly
Honestly, I had high hopes when I signed up for the software but it didn't quite meet those expectations. The onboarding flow was clunky and at times confusing, which made setting up my workflows more frustrating than helpful. I admit the calling tools did work decently at times, especially when I was trying to test the dialer feature. However, customer responsiveness was a whole different story. Whenever I reached out for help on technical glitches, the support felt slow and sometimes I wasnt sure if my concerns were fully understood or addressed. I thought automatic updates would improve things, but they occasionally broke features I was relying on, which caused interruptions during my workdays. The database feature theoretically seemed promising but in practice, syncing and accessing data was occasionally sluggish and unreliable. I appreciated the invoicing system being straightforward and easy to navigate, so that was a small relief amidst the inconsistencies. Overall, it didn't feel like a product made for seamless remote workflow management. I was expecting a lot more polish and responsiveness from the team, but the experience largely left me wishing for better performance and support.