When I first started the training, the dialer setup was quite confusing. It took a while before I cl
When I first started the training, the dialer setup was quite confusing. It took a while before I clearly understood how to integrate the calling tool with the database feature. There was a particular session where the explanations clicked for me, especially the part about automatic updates syncing with the dialer schedules. Before that moment, I kept looping in questions during support calls, not sure if I was doing things right. After that, the usage gradually became smoother, and I feel like I might need help again when new updates roll out unless the next training covers all those points more clearly. Throughout the onboarding, the training was generally okay but some areas needed clearer delivery. The support is reliable though, so that balances my experience overall.