That moment when support truly clicked for me
At first, I was unsure how much ongoing help I would receive beyond the initial setup. The telephonic support during onboarding was responsive and covered the database and dialer functions well. However, the slight reservation I have is that once these were set up, the frequency of support calls reduced significantly. It felt like the system expected me to handle things solo after that initial phase. Though the automatic updates are helpful, I would have appreciated if the support was more readily available when minor questions arose later. The invoicing and payment processes were smooth enough with clear instructions, which helped build my confidence in the product.