3 out of 53 of 5Verified purchaseSupport and communication
That moment when support just didn’t click
Using this software was a bit of a mixed bag for me compared to what I'd used before. I remember when I reached out for help with the dialer issue one afternoon; the telephonic support was quick to respond but didn’t quite resolve the problem immediately. That was disappointing because usually my previous providers were a bit more efficient in troubleshooting. On the other hand, the regular automatic updates seemed smoother here, and the onboarding process was clear enough. Still, some of the communication felt slow when I had questions about the database feature integration. It wasn’t consistently great, but not terrible either. So overall, some parts worked well while others left me guessing.