That moment when labels clicked — or kinda didn’t
So, when I first started using the software, I found the wording on some of the buttons and menus a bit confusing. At first, I thought maybe I just wasn’t used to the terms or the specific workflow phrasing. But after spending a couple of days navigating, a few labels started to make sense, especially in the calling section. However, the database feature had some labels that felt unclear, which slowed me down a bit. I also realized that the training helped clarify some of the terms, but even then, the onboarding flow could have been more intuitive with clearer labels. It’s almost like the terminology clicks if you spend enough time, but it’s not naturally obvious at first glance. So overall, I’m somewhere in between—parts of the language make perfect sense after some use, but some other parts still feel like you’re guessing. I guess it just takes a bit more patience to get fully comfortable with the wording and labels across the platform.