Compared to other onboarding programs I’ve used, this one was a mixed bag. Early on, I remember sitt

Compared to other onboarding programs I’ve used, this one was a mixed bag. Early on, I remember sitt

Compared to other onboarding programs I’ve used, this one was a mixed bag. Early on, I remember sitting through a training session that was supposed to cover dialing tools, but it wasn’t until they briefly explained the database integration that I thought maybe this could work. Still, that moment was fleeting. Otherwise, much of the onboarding content felt scattered. The steps seemed out of sync, and I struggled to see how the workflow was intended to progress from one stage to the next. The automatic updates were another area where clarity lacked. I appreciated the attempt to keep things fresh but didn’t really understand what was changed or why. The onboarding was quite different from what I expected, and honestly, I didn’t feel fully prepared to use the calling tools effectively by the end of it. Signing up and paying was straightforward enough, but the actual training left me lacking confidence. It felt like there was a key explanation missing somewhere along the way — that ‘click’ moment just never happened really fully for me.