So I was trying out their telephonic support because the dialer wasn’t working the way I expected, a
So I was trying out their telephonic support because the dialer wasn’t working the way I expected, and honestly, it was a bit of a mess. I kept thinking maybe I’m missing something, so I asked for help. The person on the line was polite, but the explanations weren’t as clear as I hoped. I had to repeat myself a few times which got a bit tiring. At some point, I felt like I was explaining my issue more than they were actually solving it. Now, I’m not sure if I'd want to call them again if something similar happens because I’m not convinced this will be any smoother next time. On the bright side, the software itself seemed okay once I fiddled around a bit, so it was just the support that didn’t quite click for me. Maybe with more experience, things would be better, but right now, I’m a bit skeptical.