That moment when it finally clicked, but not too soon
I initially found the onboarding quite slow, and honestly, I wasn’t sure if I’d get it all set up quickly. The telephonic support did help, but sometimes the responses took longer than I expected. However, the training materials eventually made things clearer, especially the parts about how to manage the dialer and database efficiently. It was only after a couple of days that I really started to feel comfortable navigating the software. I think you could speed up the sign-up process or make the invoicing steps more straightforward, as those were a bit confusing at first. The regular automatic updates were helpful though, as they fixed a few glitches I encountered. Overall, while it took some time to get going and felt a bit bumpy early on, once things clicked I could appreciate the potential here. So, I’m giving a fair 3-star because both good and frustrating moments shaped my experience.