That moment when I wished it had clicked earlier
When I first started using the training materials, I honestly struggled to find what I needed quickly. The onboarding flow was somewhat confusing, and it took me a good while to locate the right sections about the calling tools and dialer. Although the database feature seemed potentially helpful, getting to grips with it wasn’t smooth because the content was scattered across different modules. One positive was that the payment and invoicing details were clear, so that part did not cause any trouble. Overall, I never really had a moment where everything clicked for me early on. The help I got via telephonic support was okay, but not always immediately available. It felt like there was a lot I had to figure out on my own before I could feel comfortable, which slowed down my progress significantly.