1 out of 51 of 5Verified purchaseSupport and communication
That moment when I realized no one was actually helping
I called support about an urgent issue where the dialer wouldn't connect calls in the middle of my project week. At first, they promised a callback within hours, which never came. After several vague commitments, I gave up waiting, realizing the responsiveness was lacking. This showed me that while the software might have some good features, when I really needed help, the team was not there. The few other attempts to reach out for assistance on billing or database problems were met with delayed or unclear replies too. I can’t say the support was helpful at the moments when it mattered most, which left me frustrated and questioning the overall reliability of this service.