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WFHI review

that moment when i just wasn’t clicking

2 out of 52 of 5Verified purchaseTraining and onboarding

that moment when i just wasn’t clicking

Looking back, the onboarding process had its clear struggles for me. At first I was hopeful, but repetitive explanations and waiting times made the training feel drawn out and quite frustrating. The modules required revisiting the same steps multiple times without much change or progress, which lowered my motivation. There was one aspect I could appreciate though: the dialer integration worked pretty well even if the rest of the training felt slow and redundant. Still, it took me quite a while to feel even somewhat comfortable with the system. It never truly clicked as a seamless experience. I could see potential in the database and calling tools, but they required patience that I honestly didn’t have in that moment. Looking back I wonder if the training could have been streamlined better to reduce downtime and repetition. Maybe then it would have felt less tedious. Despite all this, I’m glad I stuck with it long enough to understand at least the basics, but the overall setup and learning curve were definitely a challenge and left me questioning whether this fit my pace and style.

Maya MathurDelhi, IndiaExperience: Published:
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