The training sessions had their moments of clarity and confusion, but I found that the explanations
The training sessions had their moments of clarity and confusion, but I found that the explanations were mostly clear once I got past the initial overwhelm. When I was working through the onboarding modules, the step-by-step breakdown seemed straightforward but I did find some parts left me guessing for a bit, especially about how the calling features linked with the database. Eventually, during a detailed explanation about the dialer integration, things clicked, and I realized how well it all connected in the workflow. It wasn't an instant aha moment, but by the time I completed the sessions, the logic was pretty clear and helped me feel confident moving forward. Just wish some sections had been paced a bit slower though.