That moment when clarity partly happened
I was looking for a straightforward way to access the sales and pre-purchase info, kind of hoping it would be simple and quick. Initially, I found the interface a bit scattered; it took some time to figure out where exactly the training schedules and software features were listed. On the bright side, the database feature was quite handy once I got into it, so discovering how to manage that part was a relief. However, circling back to the calling tools, I wasn't sure if I was using them correctly because the dialer setup wasn’t as intuitive as I expected. There's this moment where everything sort of clicked, but the process to get there felt longer than it should be. Despite that, I appreciate the regular automatic updates that kept the platform fresh, even if the onboarding flow could be smoother. Overall, I found some parts of the experience user-friendly, but others definitely left me a bit stuck.