That moment when clarity never really came
I started the training hoping it would give me a decent grasp of the software tools, but honestly by the time I finished, I felt kind of lost. There were sections that promised practical, hands-on experience with the dialer and database, but the sessions felt rushed or sometimes too theoretical. I wasn’t sure if the full onboarding was really designed to build confidence or just tick boxes. At times, I wondered if waiting through the automatic updates was useful or just wasted time. Some instructions were confusing, and when I tried calling support to clarify, I got mixed messages that didn’t clear much up. I was expecting a clear, smooth path through training so I could use everything effectively, but instead I was left second-guessing all the steps. The sign-up and payment parts went okay, but overall it just didn’t click with me, and I was unsure of how ready I actually was to fully use the software after all that. It’s like, I got tools but not the strong feeling I know how to use them properly yet.