That moment of clarity never arrived
Honestly, I was really hopeful about getting started with WFHI’s software, but it just didn’t click for me at all. I spent days trying to navigate the onboarding process, hoping each step would make things clearer, but everything felt confusing and overly complicated. The training sessions promised to guide me through, but they seemed rushed and left out many basics that I needed to understand. I tried reaching out to telephonic support multiple times, but the wait times were frustrating, and when I did get through, the answers weren't very helpful. The dialer and calling tools were supposed to streamline my workflows, but I ended up facing constant glitches which made my tasks harder rather than easier. The database feature felt incomplete and wasn’t integrating well with what I needed day-to-day. Even automatic updates didn’t seem to fix ongoing issues, or sometimes made things worse. Signing up and the payment process was okay at least, but none of that mattered much because the core software experience just didn’t work for me. In retrospect, I never found that moment where everything just clicked as they say it should, and that’s what’s so disappointing.