That moment I wished it had clicked sooner
The training began with an overview, which was okay. The onboarding materials were standard but took longer than expected to get through. I tried reaching out a few times to clarify things, but replies were slow. Eventually, I managed to grasp the dialer tool setup after repeated attempts, yet the support felt like they were giving me scripted answers rather than genuinely addressing my issues. It seemed like every time I asked something, I had to explain from the beginning again, which was exhausting. I appreciate that the database feature worked fine, but the initial guidance was inadequate. After trying to navigate on my own, some parts started making sense, though not quickly as I'd hoped. Training sessions felt disjointed at times; key functions were glossed over, and it wasn't always clear how to integrate everything into a workflow. The manual updates weren't thoroughly explained either. In all honesty, I was left more confused at one point than confident. While the people on support were polite, responsiveness and actual help fell short of what I needed to feel ready. So no, that click moment came very late, and even then it was incomplete.