That moment I realized I really needed more guidance
Looking back on my pre-purchase and sales experience with WFHI, I can say the moment didn’t quite come when it clicked for me how much support would be provided versus what I’d need to figure out on my own. The sign-up and payment process were straightforward enough, but when it came to setting up the dialer and integrating the calling tools with the database, I found myself spending more time troubleshooting than expected. The onboarding flow was not as clear in separating initial tasks from ongoing steps, so I struggled with where to focus efforts. It made me question if I had fully understood the extent of training versus self-learning required. The automatic updates and invoicing were fine, but that moment of clarity, when everything made sense and felt ready to go, did not come as I’d hoped. I think if those aspects had been clearer earlier, my experience might have been smoother.