Thak chuki hoon, baar baar bolna kya zaroori hai?
Mujhe lagta hai ki sales aur pre-purchase mein kaafi baar same chize repeat karni padti hain. Maine phone pe support team se baat ki, par unhe mujhe bar bar apni requirements aur details batani padi. Kabhi kabhi response der se aata hai, toh confusion ho jata hai ki payment ya sign-up process kaha tak pahucha. Waiting time bhi zyada tha, especially jab main invoice ya billing details samajh rahi thi. Aisa lagta hai ki process simple honi chahiye thi par baar baar same baatein samjhani padi. Training aur software ke bare mein thodi clear guidance thi, par pre-purchase mein itna baar jo discuss hua, usse main thak chuki hoon. Mujhe lagta hai ki ye problem unke internal communication ki wajah se hoti hai, aur jo customer ho, uska bhi time waste hota hai. Agar ye sab zyada smooth ho jaye, toh woh log better experience de sakte hain. Abhi toh main ye sochti hoon ki agli baar agar main fir interest karungi, toh kaafi patience chahiye hoga.