Terms aur labels ne thodi confusion di
Main jab WFHI ka software dekh raha tha tab mujhe laga ki unke coaching aur sales documents mein jo labels use kiye hain, woh thode confusing hain. Same term different context mein alag meaning dena mera experience hai. Kahi jagah par database aur dialer ka jo intersection hai, uske labels clear nahi the. Ab jab main training le raha hoon, toh samajh raha hoon ki kuch cheezein internally consistent hain, par first glance mein confusion hua definitely. Payment aur invoice section simple tha, wahan dikkat nahi hui. Par overall, main expect kar raha tha ki pre-purchase phase mein ye sab cheezein thodi zyada clear hongi, taaki purchase decision lena asaan ho. Bas ek baar ye clarification thorough ho jaye, tab aur smooth hoga workflow. Support team ne iska thoda solution diya hai, par woh mere liye thoda repetitive explanation tha. Phir bhi, main ab koshish karta hoon ki har step samjhne ki.