Terms aur labels confusion hua during training
Mujhe training mein sabse zyada problem wording se hui. Jo labels use kiye gaye they, wo clear nahi the aur kabhi kabhi confusing lag rahe the. For example, onboarding ke initial steps jab continue karte hain, tab options clear nahi dikhte ki kaunse action ki expectation hai. Software ka interface thoda jargon se bhara hua lagta hai aur ordinary user ko samajhne mein dikkat hoti hai. Training videos bhi itne simple nahi the ki easily follow kar pao. Kahi jagah par instructions redundant lag rahe they aur steps repeat ho rahe they bina kisi nayi information ke. Jo achha laga wo yeh tha ki basic calling tools ka overview sahi tha, wo theek se explain kiya gaya tha. Waise overall onboarding experience thoda frustrating raha kyunki mujhe laga training mein clear aur consistent terminology use honi chahiye thi taaki naya user easily software samajh sake. Is wajah se main zyada support lene par majboor hui, jahan pe delay hua aur clarity nahi mili. Agar ye sab improve ho jaye toh shayad onboarding experience better ban sakta tha.