Terms and labels ne poora confusion create kar diya tha
Mujhe lagta hai ki sales aur pre-purchase phase mein sabse bada problem tha software ke terms aur labels ki clarity. Jo wording use kari gayi thi woh mere liye bahut confusing thi, especially jab onboarding ka process start kiya tha. Software ke interface aur database features ke instructions itne plain nahi the; har step pe mujhe samajhna pada ki actually kya karna hai. Sign-up ke dauran bhi invoices aur payment options clearly labelled nahi the, is wajah se mujhe alag-alag documents check karne pade. Training session bhi thoda generic laga, jisme specific terms ka explanation missing tha. Support se phone pe baat karne mein bhi ye confusion bana raha jab maine queries poochi about labels aur software navigation. Overall, purchase karte waqt transparency ki kami na sirf mera patience test kar rahi thi balki time bhi zyada lag raha tha. Mujhe lagta hai agar thoda simple aur user-friendly language hoti to process zyada smooth hota aur shayad main jaldi adapt kar pati.