Telling it like it is: I had to figure out most things myself
So, honestly, when I signed up, I thought there would be more hand-holding or clearer steps laid out, but I kinda had to work out a lot on my own. The initial sales and sign-up process was fairly straightforward, but once I got into the software and tried using the database and dialer features, I found myself squinting at instructions or trying to piece together how everything connected. It wasn’t a huge issue, just took longer than expected. I mean, the online help was okay, but often what I really needed was a more guided walkthrough or maybe a demo that was more detailed. Anyway, I guess if you’re someone used to figuring stuff out yourself, you’ll be fine, but if you like spoon-feeding, you might find yourself going back and forth. So summarizing it for a friend, I’d say it’s workable but expect to spend some time working things out solo before it clicks.