Tell you honestly, this support thing was a big headache
So I signed up hoping to get going quickly but honestly, the whole support process took forever to kick in. I kept calling and waiting and then calling again, but every time I felt like they were slow to respond and had no clear answers. At one point I was circling back to the same questions because no one seemed to really understand what I was talking about or how to help me set up the dialer and database properly. It felt like I was stuck in a loop where every step forward was really three steps back. What made it worse was the waiting time on phones — sometimes I just hung up out of frustration. I kept thinking that if only the initial support was faster and clearer, I would have surely gotten up to speed more quickly. But no, it was slow, and that killed my motivation. I wanted to set everything up and start using the software without any hassle, but the delays meant I was just wasting time, not getting anywhere. Honestly, wouldn’t recommend if easy communication and quick setup are important to you.