telephonic support works but not always when i expect it
Honestly the telephonic support times sometimes just don’t match my working hours which makes it a bit tricky. I’ve used the dialer and features during my day hours and often needed help around those times but I ended up waiting longer than expected on phone once or twice. The support is good overall but the timing felt off for me since my hours aren’t 9 to 5 strictly. The database access and automatic updates worked fine without supervision so that was cool. The onboarding calls were helpful but I think if they optimized their phone support availability around varied indian time zones it would make it a lot better for users like me working outside normal office times. I do get quick replies via email or ticket but sometimes phone conversations help clear doubts faster. So that part stood out as something they might improve while the rest of the communication and software features stayed straightforward enough for daily use.