3 out of 53 of 5Verified purchaseSupport and communication
Telephonic support was patient but inconsistent
I found the telephonic support generally helpful when I hit a snag during the onboarding process. The agent explained the database feature calmly, which helped me understand how to integrate it with my workflow. However, when I tried using the dialer later in the week, I faced delays that seemed unusual and the follow-up communication wasn’t as quick as I expected. It was reassuring that the software received automatic updates during this period, improving some functionality. Still, these hiccups made me a bit cautious about relying on the calling tools for time-sensitive tasks. Overall, some aspects worked smoothly, others less so, but it wasn't a complete mess either.