Telephonic support thoda frustrating raha
Setup ke during support system kaafi hit and miss raha. Initial setup mein toh support theek tha, unhone help ki thi basic cheezein samajhne mein. Par jab baad mein issues aaye during daily usage, toh mujhe lagta hai ki support properly consistent nahi thi. Yeh lagta tha ki har baar naya process batana pad raha hai, instead of follow-up ya ongoing assistance. Training sessions theek the, magar ongoing queries par response slow tha. Phone par baat karna generally thoda awkward raha, kyunki sometimes unke explanations mujhe clear nahi lagte the. Jo good cheez thi woh yeh ki setup ke time jo basic assistance mila, woh kaafi helpful tha, uske bina shayad main system ko properly access nahi kar pata. Automatic updates achhe tarike se ho rahe the, par uske baad jo changes aate the unko samajhne mein help support se expected thi, aur woh pure tarike se nahi mila. Isliye overall mujhe lagta hai ki support thoda aur improve kar sakti thi, khas kar ongoing communication mein.