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WFHI review

telephonic support stood out well this time

5 out of 55 of 5Unverified experienceSupport and communication

telephonic support stood out well this time

I have tried other software services before but this one’s telephonic support actually felt different in a good way. Calls got answered mostly quickly and the staff there seemed to genuinely want to help me get the dialer and database features working smoothly. Unlike past experiences where I had to repeat myself many times, here the support listened well and offered solutions in a patient tone. The training was good too, with clear tutorials which helped at the start. Sign-up and payment were straightforward, nothing complicated. I wish the support could be available for longer hours but overall it was better than I expected. The automatic updates didn’t cause any issues either which made it easier to work each day without interruptions or extra setup.

Himani GaonkarRajasthan, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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