Telephonic support repeatedly failed to help
After signing up and going through the initial setup, I faced ongoing issues with the dialer tool that severely impacted my workflow. What stands out the most is the telephonic support, which was unhelpful over several consecutive days. Each call ended with vague responses and no solid troubleshooting steps. Despite multiple attempts to escalate, the same problems persisted day to day. The software kept crashing during essential calls and database syncing would lag heavily. Automatic updates did not fix these bugs but at times made the interface unstable. I expected a more reliable support system to assist with resolving such persistent daily issues, but that was not my experience. Billing and payments went through without issue, but it’s the lack of effective support that leaves me frustrated. The tool overall did not work well consistently, and the support team’s inability to solve the problems is the part that really stood out negatively for me.